Internal records show the agency discussed a possible gag order and messaging strategy while keeping the researchers’ findings confidential.
The humorous commercial promotes time, wager and deposit limits, alongside self-exclusion and timeout tools.
The 2026-27 programme will distribute 10,000 education kits and introduce students to Ontario’s BetGuard self-exclusion tool.
The regulator said a high-risk player kept depositing for more than a year before NorthStar intervened, while the company said it has since overhauled compliance.
The regulator said prohibited functionality slipped into multiple slot titles for months before a compliance check caught it.
The regulator said nine people under 19 were able to deposit and gamble, while 14 others opened accounts only.
The agency says online betting and heavier promotion are driving more complex calls, while Ministry of Health support has risen only modestly to $4.18 million.
Private sportsbooks and online casinos go live with self-exclusion and betting limits from day one
The sportsbook said it could not keep serving Albertans without a local licence, and customers were told how unsettled bets and account withdrawals would be handled.
The regulator said the casino operator missed warning signs, skipped required reports and left high-risk patrons without enough scrutiny.
The regulator said 40 bill-validator installations bypassed testing and approval rules designed to protect gaming integrity.
The Alcohol and Gaming Commission of Ontario (AGCO) levied $100,000 CAD in penalties after Apollo allegedly ran afoul of five of its Registrar’s Standards.
The Alcohol and Gaming Commission of Ontario (AGCO) issued about $51,000 in fines to operators of online casinos ComeOn, Conquestador, and LeoVegas.
Spin Genie Ontario also found 34% of online players were either not aware or unsure of responsible gambling and player protection tools provided by operators.
The Responsible Gambling Council (RGC) joined forces with ThinkTV, a marketing & research firm backed by advertisers, on the radio & television campaign.
The Responsible Gambling Council Director of Standards and Accreditation, Tracy Parker, tells us about the organization and how the RGC makes gambling safer for all Ontarians.
PokerStars Casino hasn’t gone live in Ontario just yet, but thanks to the province’s stringent RG guidelines, you can expect to find these useful tools upon launch.
For the first time, private operators will be allowed to legally offer online sports, poker, and casino gaming in Ontario, starting on April 4. But, before they can go live, they must meet these responsible gaming requirements.